Insight

Staying Relevant in the AI Era

Senior leaders can use AI to examine more information and improve how work gets done. Their experience is essential to judging the output and deciding what to do with it.

Start with work that is slow, inconsistent, or difficult to scale. That gives executives a specific place to test whether AI improves decisions or helps the team respond faster.

Relevance comes from redesigning the work

AI can draft, summarize, compare, classify, and synthesize at a speed that changes the economics of information work. But attaching a tool to an unchanged workflow rarely produces the full benefit. Leaders need to understand how the work is performed, where judgment enters, which information is authoritative, and what a better outcome would look like.

Executives need to distinguish repetitive steps from those that require expertise. They can also identify where information gets lost between functions. That gives the team a basis for changing the workflow while keeping responsibility for its results clear.

Use AI to extend judgment

AI can help leaders inspect evidence, test assumptions, and compare alternatives. Deciding what the information means still requires an understanding of the business and its relationships. The executive remains responsible for the decision.

  • Ask AI to organize evidence before asking it for a recommendation.
  • Make source authority and uncertainty visible.
  • Use AI to compare alternatives and critique a proposed decision.
  • Keep consequential approvals with the people who own the result.
  • Measure whether the workflow improves.

Keep expertise in the review.

Experienced people can use AI to examine more information while checking its conclusions against what they know.

Begin with a workflow you can evaluate

A request to "use AI" needs a defined task behind it. Preparing an operating review or comparing contract terms gives the team something to test. Other candidates include synthesizing customer feedback, investigating a variance, or turning project information into an executive decision brief.

Keep the trial small enough to review its output and understand the data and governance requirements. Use the results to decide whether to expand adoption.

Make adoption an operating question

Introducing AI changes the workflow and the way people judge its quality. Implementation therefore needs agreement on process ownership as well as security, privacy, and change management.

Technology teams should provide reliable tools and define how to use them safely. Functional leaders own the workflow and its results, with executives setting the boundaries for experimentation and deciding where stronger controls are needed.

Build judgment through use

Working through a defined trial gives leaders experience they can apply to the next decision. They learn which questions produce useful answers, where the output needs checking, and how the workflow should change. That is a practical way to develop AI skills while staying responsible for the work.